Front Desk Associate

Job Summary

We are seeking an experienced, dependable, and personable Front Desk Receptionist to join our team. We are looking for someone who can welcome patients warmly, stay organized in a busy office, and handle responsibilities accurately.

Duties

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Answer phone calls, take accurate messages, and communicate with patients and staff
• Schedule evaluations and follow-up appointments
• Contact new referrals promptly and assist with completing required paperwork
• Enter and update patient demographics and insurance information accurately
• Verify insurance eligibility, benefits, copays, and authorization requirements
• Collect patient payments, provide receipts, and accurately record transactions
• Scan, fax, and organize patient documents and medical records
• Communicate with therapists and referring offices
• Maintain patient confidentiality and follow office procedures
• Help keep front desk, waiting area, and shared workspaces organized
• Assist with routine office support tasks, including clinic laundry, as needed

Requirements

• Previous receptionist, front desk, or administrative experience required
• Medical office experience strongly preferred
• Working knowledge of insurance verification and patient registration preferred
• Strong communication, customer service, and organizational skills
• Accurate computer and data-entry skills
• Ability to manage multiple tasks while maintaining attention to detail
• Professional, respectful approach to patients and coworkers
• Dependability, punctuality, and consistent follow-through
• Willingness to learn office systems and support the team

Join us in creating a welcoming environment where professionalism meets energetic service! We look forward to meeting someone who takes pride in helping patients and keeping a busy office running smoothly.

Pay: From $14.00 per hour

Expected hours: 15.0 per week

Benefits:

• Flexible schedule

Work Location: In person