Front Desk Associate

Job Overview: Join our team as a Front Desk Agent where you will be the first point of contact for our guests, providing exceptional customer service and creating a positive experience from check-in to check-out. Duties: - Greet guests in a professional and friendly manner upon arrival - Check guests in and out efficiently, processing payments accurately - Answer phone calls and emails promptly, addressing inquiries and reservations - Provide information about hotel services, facilities, and local attractions - Handle guest requests and concerns promptly and professionally - Maintain a tidy and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction Qualifications: - Previous experience in a hotel or customer service role is preferred -

This position is part time and must be able to work mornings, evenings and overnight if needed.

Job Type: Part-time

Benefits:

• Employee discount

Work Location: In person