Front Desk Associate

Job Summary

We are seeking a dynamic and organized Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and attention to detail will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and friendly workplace.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
• check in & check out guest and provide information about hotel facilities.
• Manage phone systems, directing calls efficiently and professionally while providing excellent customer support.
• Manage online or on phone call reservation.
• Handle hotel brand software .
• Maintain organized filing, process paperwork, and document preparation.
• Communication must with Housekeepers, Maintenance and Breakfast Attendant, Front desk team and Manager for any updates.
• Maintain & Clean Front desk area. Stock complementary items for guest.
• Cash handling properly.
• Communication is must between teams and pass the message properly.
• set up front coffee station.
• Always communication with Manager. Skills
• Proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace for document creation and data management.
• Strong computer literacy with experience in data entry, filing, and using productivity software to enhance efficiency.
• Excellent phone communication skills with proper phone etiquette across multi-line phone systems.
• Bilingual abilities are highly valued to serve diverse client needs effectively.
• Technical proficiency in using office equipment such as printers, scanners, and basic troubleshooting of computer issues.

Join us as a Front Desk Associate where your enthusiasm for organization and customer service will make a meaningful impact every day!

Pay: $17.00 - $18.00 per hour

Work Location: In person