Front Desk Associate

Front Desk Associate (Part-Time)

Copacabana Beauty Center | Princeton, NJ

About the Role

Copacabana Beauty Center is looking for an experienced Front Desk Associate to join our team and serve as the first point of contact for our clients.

This position requires excellent communication, strong organization, attention to detail, and the ability to stay focused in a busy salon environment. Our front desk plays an important role in both the client experience and the daily flow of the salon.

A minimum of 3 years of professional front desk/reception experience is required. Experience working in a salon or beauty environment is a plus.

Responsibilities

• Greet and welcome clients in a friendly and professional manner
• Manage appointments by phone, online, and in person with accuracy
• Ensure services are booked correctly with the appropriate stylist and timing
• Confirm appointments and manage cancellations, delays, and no-shows
• Perform client check-in and check-out and process payments
• Apply salon policies, pricing, promotions, and discounts correctly
• Update appointments when services or pricing change
• Manage phone calls, messages, and client follow-ups
• Maintain accurate client notes and communicate important information to the team
• Support stylists and help maintain an organized workflow throughout the day
• Assist with retail sales and service promotion
• Capture photos and videos of services for social media and marketing
• Maintain a clean, organized, and professional front desk area
• Assist the team with overall salon organization and cleanliness throughout the day

Requirements

• Minimum 3 years of front desk/reception experience
• Previous customer service experience
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask without sacrificing accuracy
• Ability to remain focused in a fast-paced environment
• Comfortable working with booking and point-of-sale systems
• Reliable, proactive, and team-oriented
• Must be available Fridays and Saturdays from 8:30 AM to 7:30 PM

Preferred

• Previous salon or beauty industry experience
• Experience with Meevo or another salon booking system
• Interest in growing into a Stylist Assistant role
• Multilingual skills, especially English, Portuguese, or Spanish

Schedule & Compensation

• Part-time position
• Initial schedule: Fridays and Saturdays, 8:30 AM–7:30 PM
• $16 per hour
• Additional hours may become available based on business needs

Why Join Us

• Professional and supportive team environment
• Opportunities for growth within the beauty industry
• Hands-on experience in a growing salon
• Opportunity to learn and develop within salon operations

Who We Are

Copacabana Beauty Center is a Brazilian-owned beauty destination in Princeton, NJ, focused on providing high-quality services in a welcoming and inclusive environment.

We specialize in curly hair, color transformations, precision brow services, waxing, and more. Our multilingual team speaks English, Portuguese, and Spanish, and we are committed to creating a personalized experience where every client feels confident and cared for.

More than a salon, we are a growing team that values professionalism, teamwork, attention to detail, and continuous development.

Pay: $16.00 per hour

Benefits:

• Employee discount

Work Location: In person