Front Desk Associate

At our pet care facility, we are committed to creating a safe, clean, and enriching experience for every dog while providing exceptional service to their owners. We are currently seeking a professional, upbeat, and dependable Pet Care Front Desk Associate to join our team.

This position blends guest services with hands-on pet care and is ideal for someone who enjoys both customer interaction and working directly with dogs.

In This Role You Will:

• Welcome pet parents and create a positive guest experience
• Coordinate smooth and accurate dog check-ins and departures
• Process services and payments using our management software
• Maintain a polished, organized, and welcoming lobby environment
• Assist with dog handling, playgroup support, and daily care routines
• Help maintain exceptional cleanliness and sanitation standards
• Support enrichment activities and daily pet updates/report cards
• Collaborate closely with our pet care team to ensure a safe and enjoyable environment for every guest

Ideal Candidates:

• Enjoy working in a fast-paced, team-oriented environment
• Have strong communication and customer service skills
• Are comfortable handling dogs of all sizes and energy levels
• Take pride in cleanliness, organization, and professionalism
• Are dependable, positive, and eager to grow within the company

Compensation

Starting pay is $16/hour, with opportunities for advancement and increased pay following the successful completion of the PackPro Certification.

If you are passionate about dogs, hospitality, and creating exceptional experiences for pets and their owners, we would love to hear from you.

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person

Pay: From $16.00 per hour

Application Question(s):

• A key requirement for this role is Saturday availability. Will you be able to commit to this availability?

Work Location: In person