Front Desk Associate

Job Overview

We are seeking a dynamic and personable Front Desk Associate to be the welcoming face of our organization! In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energy and organizational skills will help create a positive first impression for visitors, patients, and team members alike. This paid position offers an exciting opportunity to develop your office administration expertise while allowing you to dip your toes into the healthcare field! Be warned; eye care is really fun ;)

Responsibilities

• Greet patients warmly, ensuring they feel welcomed and attended to promptly.
• Manage multi-line phone systems efficiently, directing calls accurately and courteously.
• Handle scheduling, calendar management, and appointment setting using an electromic health record software.
• Perform data entry and maintain organized filing systems, including digital spreadsheets and paper records.
• Support office management activities by coordinating supplies, maintaining cleanliness, and ensuring operational efficiency.
• Provide patient support through clear communication, problem-solving, and professional phone etiquette to enhance client satisfaction.

Requirements

• Experience in office management or administrative roles, preferably as a receptionist or personal assistant.
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, spreadsheets, and data entry software.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Good communication skills, including phone etiquette and client interaction.
• Familiarity with multi-line phone systems, clerical procedures, filing systems, and bookkeeping basics.
• Demonstrated ability to handle sensitive information discreetly with high attention to detail for proofreading and accuracy.
• Prior experience in healthcare or eye care reception is advantageous but not required.

Join us as a Front Desk Associate to play a key role in creating a welcoming atmosphere while supporting essential administrative functions. We value energetic professionals who thrive on organization, communication, and delivering outstanding customer service in a vibrant office setting!

Pay: $12.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person