Front Desk Associate

** MUST BE WILLING TO TRAVEL**

A medical receptionist's job mainly involves the duties of the person as a mediator between the doctor and patients and as an office organizer who manages the crucial data regarding the health of thousands of patients in the doctor's office. The person may not have a medical background, still he/she may get immense job satisfaction, by being helpful to patients and doctors.

Medical Receptionist Duties

• To maintain medical records and report statistics when required.
• To participate in staff and educational meetings
• To perform other specified duties whenever assigned
• To train new employees
• To register patients according to medical protocols
• To explain clinic policy to patients while receiving and delivering messages.
• To handle and manage the continuous flow of information in doctors' offices in health care establishments.
• To organize and maintain forms and office stationery required for front desk activities.
• To communicate with vendors
• To inspect leased supplies carefully
• To organize the stockroom
• To respect and maintain the privacy and dignity of clients, to assure client confidentiality at all times.
• To schedule appointments
• To organize overflowing paper documents
• To distribute the required information via post, courier, telephone and email.
• To make spreadsheets, manage data and create documents on computers using desktop publishing programs and digital graphics. (Microsoft Excel and Word experience is a must and 35 WPM typing speed is sufficient.)
• To schedule patient's hospital admissions, to file and complete medical reports and insurance forms, to pull patient charts, to fill discharge forms, etc.
• To open the office in the morning, greet patients and agency visitors.
• To direct patients and medical representatives to the appropriate location and services. (The person should be courteous, polite and helpful to the public and clients; and thus he should be able to manage the reception area efficiently.)
• To secure the building, turn off or unplug appliances and machines according to agency protocols and lock all entrances at the close of each working day.
• To keep the reception area ready for each working day, open the building at the specified time and have all front desk activities fully operational at the start of the business hours.
• To determine the financial status of patients and their eligibility for health services
• To assist patients in accurately completing appropriate forms and documents for the required information.
• To collect and deposit fees according to protocols, to prepare and balance daily financial registers and to submit all forms and fees to the accounts department.
• To perform all the duties mentioned above, medical receptionists should have a warm outgoing personality, excellent telephone etiquette, ability to work well under pressure, ability to work accurately and efficiently, ability to interact effectively and in a supportive manner with persons of all backgrounds, knowledge of more than one language, knowledge of patient billing procedures, etc.'

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Work Location: In person