Front Desk Associate

Front Desk Associate

Bailey's Sports (Central Oregon Gymnastics Academy)

Location: Bend, Oregon
Pay: $21–$25 per hour, depending on experience
Position Type: Part-Time, with opportunities for additional hours and growth

Join Our Team!

Bailey's Sports is looking for a friendly, organized and dependable Front Desk Associate to join our growing team!

Our front desk team plays a huge role in creating a welcoming, positive experience for the families we serve. As one of the first people our students and parents interact with, you'll help set the tone for their experience at our facility.

We're looking for someone who enjoys working with people, communicates well and can confidently juggle multiple responsibilities in a busy, family-focused environment.

Immediate Schedule

We are hiring for the following shifts:

• Monday: 2:00 PM – 7:30 PM
• Wednesday: 1:15 PM – 7:00 PM
• Thursday: 2:00 PM – 7:30 PM

These shifts are our immediate priority, with opportunities for additional hours and expanded responsibilities in the future for the right candidate.

Key Responsibilities

• Greet and welcome families, students and visitors, creating a friendly and professional first impression.
• Answer questions and assist families with class enrollment, scheduling, tuition, billing and general program information.
• Respond to phone calls, emails and in-person inquiries in a timely, helpful and professional manner.
• Become knowledgeable about Bailey's Sports programs, policies and enrollment procedures to confidently assist families.
• Support the registration and enrollment process, helping families navigate available classes and programs.
• Maintain a clean, organized and welcoming lobby and viewing area.
• Assist with general administrative tasks and day-to-day front desk operations.
• Work collaboratively with our coaching and management teams to ensure a great experience for our families.

What We're Looking For

• Excellent written and verbal communication skills are essential. This position serves as a primary point of contact for our families, so clear, friendly and professional communication is a must.
• A warm, positive personality and a genuine enjoyment of working with children and families.
• Strong organizational skills, attention to detail and the ability to manage multiple tasks.
• Ability to work independently, take initiative and solve problems.
• Patience, professionalism and a helpful attitude, even during busy or challenging situations.
• Comfortable learning and navigating computer systems, email and registration software.
• Previous experience in customer service, front desk operations, administration or a similar role is preferred.
• Ability to successfully complete a background check.

Compensation & Growth

Starting pay is $21–$25 per hour, depending on experience and qualifications.

Bailey's Sports is an established and growing organization with exciting things ahead! We're looking for someone who wants to become a valued member of our team, with opportunities to take on additional hours, responsibilities and professional growth as our organization continues to expand.

How to Apply

Interested candidates should email the following directly to Jordan Bailey at [email protected]:

• Resume outlining your relevant work experience.
• Cover letter sharing any additional relevant skills and experience, along with why you're interested in this role.

IMPORTANT APPLICATION INSTRUCTIONS:

Applications submitted exclusively through Indeed.com will not be reviewed. To be considered for this position, candidates must email both a resume and cover letter directly to [email protected].

We look forward to hearing from you!

Pay: $21.00 - $25.00 per hour

Expected hours: 12.0 – 20.0 per week

Work Location: In person