Front Desk Associate

Position: Front Desk Associate

Employment Type: Part-Time or Full-Time

Location: Apple Valley, MN

ABOUT US

Skyline Social & Games is a Family Entertainment Center that combines food, fun, and friendly competition to create unforgettable experiences for our guests. From bowling and duckpin to axe throwing, volleyball, and arcade games, we offer a wide range of activities that bring people together. Our full-service bar and kitchen serve up delicious food and drinks that will complement every visit – whether it’s a casual night out, a birthday celebration, or a corporate event.

At Skyline, we are all about creating a welcoming environment for both guests and team members. We are committed to creating an energetic, team-oriented culture where finding the fun, pride in work, being a team player, problem solving, and putting the guest first are valued. If you are ready to find the fun and help deliver memorable moments, we would love to have you on our team!

POSITION SUMMARY

We are seeking a Front Desk Associate who will be the friendly face and first impression of Skyline! You’ll welcome guests with a smile, help them get set up for fun, answer questions, and keep the front desk running smoothly. Whether it’s checking in bowlers, explaining activities, or solving small challenges with a big smile, you’re all about making every guest feel excited and cared for from the moment they walk in.

Need more convincing? Check out our YouTube channel to see what we are all about:

• Summer season: https://www.youtube.com/watch?v=lIV09P-N\_RI
• Winter season: https://youtu.be/DhG3QlzTSco

RESPONSIBILITIES

• Assist guests with their entertainment experience
• Operate telephone, personal computer, and electronic cash register system
• Winning attitude and dedication to ensuring guest satisfaction
• Demonstrate ability to diffuse and respond to guest concerns
• Managing reservations and seating guests
• Ability to be able to communicate with a wide demographic of people
• Ability to work both independently and in team settings
• Must be an advocate for fun

QUALIFICATIONS & REQUIREMENTS

• Experience preferred but not required
• Must be 16 years or older
• Experience working in a fast-paced environment
• Must be able to pass a mandatory background check
• Must be able to work at least one day out of the weekend (Friday, Saturday, or Sunday)

COMPENSATION

• $13-$15/hour
• Team Member discounts
• Free & discounted entertainment
• Free bowling, duckpin, arcade play, and axe throwing

PHYSICAL REQUIREMENTS

• Must be able to reach, bend, stoop, and lift up to 25lbs
• Must be able to stand for 4-6 hours
• Must be comfortable in an occasionally loud atmosphere
• Must be able to work in a fast-paced environment

APPLICATION PROCESS

Please include the following in your application:

• Cover letter
• Resume
• Three professional references

JOB DETAILS

Application deadline: As soon as possible

Shifts: flexible schedule, weekdays, weekends, mornings, afternoons, nights

CONTACT INFORMATION

15555 English Ave

Apple Valley, MN 55124

www.skylinesocialandgames.com

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• What makes you a good fit for this role?
• What is your availability?

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Apple Valley, MN 55124 (Required)

Work Location: In person