Front Desk Associate

Job Title: Front Desk Associate

Location: Stockton, CA

Reports To: Property Manager

About Us

We are a growing property management company serving the Central Valley, caring for a diverse mix of rental homes, including single-family homes, condos, and small multifamily buildings. Our team is committed to excellent service for residents and property owners alike, and that service starts with the first person they meet at our office.

Position Summary

The Office & Leasing Coordinator is the welcoming first point of contact for our office, greeting residents, applicants, vendors, and visitors with warmth and professionalism. You’ll keep the office running smoothly, support prospective residents through the leasing process, and help keep our rental listings current and appealing. It’s a great role for someone who enjoys people, stays organized, and wants to learn the property management business.

What You’ll Do

• Welcome visitors and answer calls, voicemails, and emails, connecting people with the right team member
• Respond to questions about available rentals, application status, and office procedures
• Schedule property showings and support applicants through the application process
• Manage rental listings on our website, Zillow, Facebook, and Instagram, including uploading marketing photos
• Provide administrative support such as filing, scanning, and data entry
• Handle incoming and outgoing mail, packages, and the payment drop box
• Keep the front desk and lobby clean, organized, and inviting

Qualifications

• Experience in customer service, reception, or an office setting is helpful
• Strong communication skills, in person and over the phone
• A positive, professional demeanor and comfort juggling multiple priorities
• Strong organization and attention to detail
• Familiarity with Google Workspace; experience with AppFolio or PropertyWare is a plus
• Bilingual in English and Spanish is a plus

What We Offer

• Health, dental, and vision insurance, paid time off, and a 401(k) with company match
• Training in property management, including fair housing
• A supportive, professional team
• Opportunities to grow into leasing, assistant property management, or other roles within the company

We are an equal opportunity employer and welcome applicants of all backgrounds.

Pay: $20.00 - $21.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person