Front Desk Associate

WE'RE HIRING! DENTAL FRONT DESK ASSISTANT

Pro Dental Solutions | Dunwoody, GA

We are looking for a friendly, organized, proactive, and detail-oriented Front Desk Assistant to join our growing dental team!

The ideal candidate is someone who enjoys working with patients, has excellent communication skills, is comfortable multitasking in a fast-paced environment, and has an interest in social media and digital marketing.

Dental office experience is strongly preferred!

Key Responsibilities

Patient Care & Scheduling

• Answer incoming calls and respond to patient inquiries professionally.
• Schedule, confirm, and reschedule appointments.
• Coordinate follow-up visits and treatment appointments.
• Provide patients with post-operative instructions as directed by the clinical team.
• Welcome patients and ensure a positive experience from check-in to check-out.
• Follow up with patients regarding pending treatments and unscheduled appointments.

Administrative & Insurance Duties

• Manage patient records and appointments using Dentrix.
• Verify dental insurance eligibility, benefits, and coverage.
• Collect copayments, process payments, and maintain accurate financial records.
• Present treatment estimates and explain payment options.
• Assist with insurance claims and billing follow-ups.
• Maintain accurate patient information and documentation.

Social Media & Marketing

• Keep the clinic's social media accounts active and updated.
• Assist with creating engaging content for Instagram, Facebook, and TikTok.
• Support promotional campaigns and patient engagement initiatives.
• Respond professionally to online inquiries and messages.
• Encourage patient reviews and help maintain a positive online presence.
• Collaborate with Management on marketing strategies to attract new patients.

Qualifications

• Previous dental front desk experience preferred.
• Dentrix experience is a strong plus.
• Knowledge of dental insurance verification and billing preferred.
• Experience with social media management and basic digital marketing.
• Strong computer, communication, and multitasking skills.
• Professional, dependable, and patient-focused attitude.
• Ability to work independently and as part of a team.
• Bilingual English/Spanish is a must.
• Familiarity with Canva, Instagram, Facebook, and TikTok is a plus.

Work Schedule

Tuesday, Thursday, Friday & Saturday
8:30 AM – 6:00 PM

Location

Pro Dental Solutions
1720 Old Spring House Ln, Suite 315
Dunwoody, GA 30338

Tipo de puesto: Tiempo completo

Sueldo: $20.00 - $22.00 la hora

Horas previstas: No más de 40.0 por semana

Beneficios:

• Life insurance
• Paid time off

Lugar de trabajo: Empleo presencial