Front Desk Associate/ Evening position

Job Summary
We are seeking an energetic and detail-oriented Front Desk Associate to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and efficient workplace environment. Your positive attitude and organizational skills will help create a professional and friendly atmosphere for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.

Responsibilities

• Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive first impression.
• Answer multi-line phone systems promptly, directing calls accurately and courteously using proper phone etiquette.
• Manage appointment scheduling, calendar coordination, and appointment reminders using Microsoft Office and Google Workspace tools.
• Handle data entry, filing, and document proofreading to maintain accurate records and support office operations.
• Support office management tasks such as supply inventory, mail distribution, and maintaining cleanliness of the reception area.
• Assist with bookkeeping activities using QuickBooks or similar software to track expenses and invoices.
• Provide customer support by addressing inquiries efficiently and escalating issues when necessary.

Experience

• Prior office experience or clerical experience in a fast-paced environment is preferred.
• Demonstrated proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
• Experience with multi-line phone systems, data entry, filing, and general administrative duties is highly desirable.
• Bilingual skills are a plus to effectively communicate with diverse populations.
• Knowledge of medical or dental receptionist procedures, including calendar management and personal assistant tasks, is advantageous.
• Strong organizational skills with the ability to multitask efficiently while maintaining attention to detail.
• Excellent customer service skills coupled with professional phone etiquette are essential for success in this role. Join us as a Front Desk Associate where your enthusiasm for organization and service will make a meaningful impact every day!

Pay: From $13.00 per hour

Work Location: In person