Front Desk Associate/Host - Part Time

Join Our Team at Hyatt Place Windsor!

Position: Front Desk Host Part Time

Location: Hyatt Place Windsor

Are you passionate about hospitality and delivering exceptional guest experiences? Hyatt Place Windsor is looking for dynamic and enthusiastic Front Desk Hosts to join our team.

Key Responsibilities:

• Greet and welcome guests with a warm and friendly demeanor
• Efficiently handle check-in and check-out procedures
• Provide guests with information about the hotel, local attractions, and services
• Assist with reservations and handle inquiries both in person and over the phone
• Maintain accurate records and ensure seamless guest experiences
• Handle guest complaints and concerns with professionalism and empathy
• Work collaboratively with other hotel staff to ensure smooth operations
• Stand for 8 hours, complete shift check list
• Work dual role in the bar/restaurant, perform bartending and server duties, along with helping in the kitchen to complete a guest food order
• Perform barista duties, including making and serving coffee and other beverages
• During downtime perform several cleaning duties, including cleaning washrooms, sweep and mop floors, change garbage and more
• Help with breakfast set up and tear down

Qualifications:

• Previous hotel front desk experience is highly desirable
• Smart Serve certification is an asset
• Experience in bartending and barista roles is an advantage
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• A positive attitude and a passion for delivering outstanding customer service
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Ability to work overnight independently, 11pm-7am mandatory

Why Join Us?

• Competitive salary
• A supportive and collaborative work environment
• Our commitment to diversity, equity, and inclusion

How to Apply: Please submit your resume and a brief cover letter highlighting your relevant experience and why you are excited about this opportunity.

Join us at Hyatt Place Windsor and be a part of something extraordinary from the very beginning. We look forward to welcoming you to our team!

Job Type: Part-time

Pay: $18.25 per hour

Application question(s):

• Have you ever worked 11pm-7am by yourself? If yes, please explain what type of role was it?
• Are you okay with working between 8-24 hours, this is not a full time position, and all shifts and days, including midnights?
• Are you able to work any shift on the weekend including midnights or afternoons during the week?

Work Location: In person