Front Desk Clerk

Job Overview
Cobblestone Inn & Suites Waverly

Urgently Hiring energetic and detail-oriented Front Desk Clerks to be the welcoming face of our organization for the 3pm - 11pm shift weekdays + weekends, and the 7am - 3pm shift for Weekends . In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative processes. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an excellent opportunity to develop your office management skills while supporting daily operations in a dynamic environment.

Responsibilities

• Greet visitors, clients, and staff with a friendly and professional demeanor, ensuring they feel welcomed and valued
• Answer multi-line phone systems promptly and courteously, directing calls efficiently to the appropriate departments or personnel
• Manage appointment scheduling and calendar coordination using tools like Google Workspace or Microsoft Office
• Handle data entry, filing, and document proofreading to maintain accurate records and support administrative workflows
• Maintain office supplies inventory, order necessary materials, and ensure the workspace remains organized and tidy
• Assist with bookkeeping tasks using QuickBooks or similar software to support basic financial recordkeeping
• Provide customer support by addressing inquiries, providing information, and resolving issues with excellent phone etiquette and professionalism

Experience

• Prior office management or administrative experience is preferred, including clerical tasks such as filing, data entry, and proofreading
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Experience working with multi-line phone systems and handling high-volume call environments
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Knowledge of office procedures such as calendar management, time management, and organizational skills is essential
• Previous roles as a receptionist in medical or dental offices or as a personal assistant can be advantageous
• Demonstrated customer service skills with a focus on professionalism, patience, and clear communication

Join us to be part of a vibrant team dedicated to delivering outstanding service while honing your administrative expertise. We value proactive individuals who thrive in fast-paced settings and are eager to contribute positively every day!

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person