Front Desk Clerk

Job Overview

We are currently seeking a highly motivated, guest-oriented, hotel professional to join our team! As a key person of interaction with guests, the Front Desk Agents are the face of the hotel and are responsible for ensuring guest satisfaction. This posting is for serious contenders only.

Requirements

• Full/Part-Time positions looking for 3pm - 11pm for WEEKDAYS AND WEEKENDS. Including holidays.
• Previous hotel or customer service experience is a plus.
• Must have excellent customer service.
• Must be able to work a flexible schedule, weekdays, weekends and some holidays.
• Must be able to use computers, common office equipment, answer multi-line phone system
• Must be will to work within a team.
• Minimum of high school diploma or a GED
• Must be able to stay attentive and willing to work throughout the shift.
• Greet guests warmly, ensuring a positive first impression
• Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately

Requirements

• Checking In/ Out guests, taking reservations, answering calls, process payments, and more with excellent customer service.
• Stocking and preparing hotel continental breakfast.
• Responding promptly to guest's questions and concerns.
• Thorough knowledge of all in-house amenities along with local information to assist guests are required.
• Daily Shift Duties and Responsibilities.
• Proven clerical experience with strong office management skills
• Experience with multi-line phone systems and phone etiquette standards
• Strong organizational skills with the ability to prioritize tasks effectively
• Exceptional customer service skills to support guests professionally
• Ability to manage time efficiently while handling multiple responsibilities simultaneously

If you are interested and feel that you can take on the challenge to give the best customer service:

• Stop by between 9am - 9pm to fill out a application on site.
• Serious inquiries only. Must be available for shifts posted to be considered.
• We are looking to interview and hire immediately.

Pay: From $13.00 per hour

Work Location: In person