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Front Desk

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Onsite

Front Desk

NorthRock Hospitality-Hyatt House

Front Desk

Skills

Customer Support

1 month ago

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Important information


Contract type:

Permanent

Salary:

$37,440 – $41,600 / year

Location:

Rochester, MN, USA

Work mode:

Onsite

Published on:

21 September 2026

What they need


Job Overview

We are seeking a dynamic and organized Front Desk professional to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and staff, ensuring smooth daily operations and exceptional customer service. Your energetic approach and attention to detail will help create a positive environment while managing administrative tasks efficiently. This paid position offers an exciting opportunity to develop your office management skills and contribute to a professional, friendly workplace atmosphere.

Duties

  • Greet visitors, clients, and staff with professionalism and enthusiasm, providing excellent customer support
  • Manage multi-line phone systems, directing calls accurately and courteously
  • Handle data entry tasks using productivity software such as Microsoft Office, spreadsheets, and Word processing tools
  • Maintain organized front desk area, including managing incoming mail, packages, and office supplies
  • Schedule appointments and manage calendar appointments for staff or executives
  • Perform basic bookkeeping functions using QuickBooks or similar accounting software when necessary
  • Support office management activities by assisting with clerical tasks like proofreading documents and maintaining records

Requirements

  • Proven experience in office administration or front desk roles with strong organizational skills
  • Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), spreadsheets, and data entry
  • Strong communication skills with professional phone etiquette and customer service experience
  • Ability to operate multi-line phone systems efficiently and handle client communication smoothly
  • Bilingual abilities are highly desirable to serve diverse client needs effectively
  • Technical proficiency with office management tools such as QuickBooks and productivity software is preferred
  • Demonstrated ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment
  • Previous experience with personal assistant duties or calendar management is a plus

Join us in creating a welcoming atmosphere where professionalism meets energy! This role offers an engaging environment for those eager to develop their administrative expertise while making a meaningful impact through exceptional service.

Pay: $18.00 - $20.00 per hour

Work Location: In person

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