Front Desk

About the Role:

NUIQ Wellness Lounge in Cleveland, OH is looking for a friendly and motivated Front Desk Associate to be the welcoming face of our wellness community. This is a fantastic opportunity to join a dynamic team dedicated to helping clients look and feel their best. If you thrive in a fast-paced, people-first environment, we'd love to meet you!

Responsibilities:

• Greet and check in clients with a warm, professional demeanor
• Schedule appointments and manage booking software efficiently
• Answer phone calls, emails, and inquiries about services and memberships
• Process payments, retail sales, and membership transactions at the point of sale
• Maintain a clean, organized, and inviting front desk and lobby area
• Educate clients on available wellness services, promotions, and packages
• Coordinate with wellness staff to ensure smooth daily operations

Requirements:

• Prior front desk medical spa experience
• Excellent communication and interpersonal skills
• Comfortable with scheduling software and point-of-sale systems including Zenoti
• Strong organizational skills with keen attention to detail
• Positive, energetic attitude with a passion for health and wellness
• Ability to multitask in a fast-paced environment
• Flexible availability including evenings and weekends

About Us:

NÜIQ Wellness Lounge & Med Spa is a modern, growing wellness and aesthetics brand located in Cleveland, Ohio. We bring together advanced aesthetics, skin health, and wellness services in an elevated, welcoming environment designed to help our clients look and feel their best. Our offerings include injectables, advanced laser and skin treatments, regenerative aesthetics, IV therapy, hormone optimization, and medical weight management.