Front Desk

Overview:

Our optometry and ophthalmology practice is looking for a Front Desk employee that enjoys working as part of a team. Are you a professional that is pleasant and believes that patients should be treated as people? Then this may be the right position for you!

Training will take place in our Lancaster office for up to 3 months. Once trained, you will work most days in either our Athol or Gardner offices. However you will be required to be willing and able to work in any of our offices.

Hours are Monday-Friday. No nights or weekends. This is not a summer position, and you must be available year round.

Responsibilities:

• Responsible for patient check-in, greeting everyone in a pleasant and professional manner
• Ensure that proper authorization/referral or waiver is collected from the patient
• Assist patients in obtaining authorization or referrals that have not been received by the practice
• Maintain proper opening and closing procedures
• Open cash registers at the beginning of the day and cash out at the end of the day.
• Check-out all patients; review fee sheets for correct charges and diagnosis marked
• As necessary, schedule return appointments for follow-up
• Collect fee for services and document appropriately
• Answer telephone calls promptly (two rings); address patient’s concern in calling; direct all calls to appropriate staff; identify emergency calls and schedule
• Schedule, reschedule, and cancel appointments as necessary
• Follow Office Opening and Closing Procedures as required
• Check that service is on at the end of the day
• Perform other duties, as required

'Work Remotely

• No

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid orientation
• Paid sick time
• Paid time off
• Paid training

Education:

• High school or equivalent (Preferred)

Work Location: In person