Front Desk

About the Role   As a Membership Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. We believe in career development, and top performers in this role will have the opportunity to advance into management as we continue to expand.    What You’ll Do 

• Drive membership sales by educating customers on the benefits of routine wellness care 
• Build strong relationships with dog parents and provide outstanding customer service 
• Promote and schedule first-time visits to introduce customers to our services 
• Maintain a clean, organized, and professional front desk environment 
• Ensure dog safety protocols are always followed to provide a stress-free experience for pets

 

What We’re Looking For 

• A sales-driven mindset with a passion for helping customers make informed decisions 
• Proactive and coachable, with a desire to learn and grow in a fast-paced environment 
• Strong communication and people skills to engage with customers and build relationships 
• A passion for dog wellness and safety 
• Retail, hospitality, or membership-based sales experience is a plus

 

Career Path & Growth  At Scenthound, we believe in developing future leaders. High-performing Membership Sales Associates will have a clear path to management roles, including Assistant Manager and Membership Sales Manager positions as we continue to expand nationwide.    Why Join Scenthound? 

• Competitive hourly pay plus commission and performance bonuses 
• A fast-growing company with leadership and growth opportunities 
• A supportive team environment with ongoing training and development 
• A chance to be part of a mission-driven company dedicated to dog wellness and safety