Front Desk Concierge

Front Desk Concierge

Quantum Care Place of El Dorado Hills
Location: El Dorado Hills, CA
Job Type: Full-time, regular
Schedule: Monday-Friday, standard business office hours
Pay: $19.50 - 20.50 per hour

About the Opportunity

Quantum Care Place of El Dorado Hills is seeking a warm, organized Front Desk Concierge to serve as an initial point of contact for residents, families, visitors, and callers.

Responsibilities

• Answer phones promptly and professionally, greet visitors warmly, and provide clear information.
• Take and deliver accurate messages and sort and distribute resident mail and packages.
• Maintain the visitor sign-in process and support a welcoming, orderly lobby and guest-bathroom area.
• Communicate resident and family concerns to the Administrator or appropriate department leader.
• Support meal service, resident escorts to and from dining, guest-meal transactions, and other community needs as assigned.
• Provide tours and information to prospective residents when the Administrator or Marketing Director is unavailable.
• Protect resident privacy and handle health, family, and other sensitive information with discretion.

Qualifications

• Friendly, professional communication and customer-service skills.
• Ability to prioritize phones, visitors, resident needs, and administrative tasks in a busy environment.
• Strong follow-through, organization, punctuality, and regular attendance.
• Ability to maintain a clean, professional, and welcoming front-desk area.
• Comfort working with older adults, families, visitors, and a multidisciplinary team.

Why Join Us

• Help open a new assisted living community and shape the resident experience from the beginning.
• Join a resident-centered team committed to dignity, respect, safety, and meaningful daily experiences.
• Work alongside colleagues across care, dining, housekeeping, maintenance, activities, and administration.
• Make a visible difference in residents’ lives through the work you do each day.
• Build your experience in senior living while contributing to a welcoming community in El Dorado Hills.

Pay: $19.50 - $20.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person