Front Desk Concierge

About Us

Washingtonian Concierge has an established reputation for excellence in delivering

tailored concierge services to luxury condominiums and similar facilities in the DMV.

Our team comprises trained professionals who are dedicated to providing top-tier

assistance, ensuring that all residents feel supported and valued in their community.

Our Commitment

At the heart of Washingtonian Concierge is our commitment to exceptional service. We

prioritize client satisfaction and the well-being of our team members, which ultimately

allows us to create an uplifting and efficient atmosphere for all residents. Our proactive

approach to concierge services guarantees that we not only meet the needs of your

residents but also anticipate them, providing a seamless living experience.

Description

Washingtonian Concierge is seeking a dedicated and personable Condominium

Concierge to join our team and provide exceptional service to our residents.

As the first point of contact for residents and their guests, you will play an integral role

in creating a welcoming and secure environment in our condominium community.

Your primary responsibilities will include addressing inquiries, facilitating

communication between residents and management, and ensuring that all amenities

and services are readily available. You will be tasked with managing front desk

operations, coordinating package deliveries, overseeing common area maintenance,

and providing information about local attractions and services.

Our ideal candidate is customer-oriented, possesses excellent communication skills,

and demonstrates a keen attention to detail while handling various tasks in a fast-

paced environment. You will be instrumental in enhancing resident satisfaction by

offering personalized assistance and fostering a sense of community within the

condominium.CONDOMINIUM CONCIERGE

Responsibilities

• Greet residents and guests warmly and provide information about the

condominium and its amenities.

• Manage the front desk operations including answering phones, responding to

emails, and addressing resident inquiries.

• Coordinate and oversee the delivery of packages, ensuring proper logging and

secure storage until pickup.

• Assist residents with reservations for common areas and recreational facilities,

ensuring adherence to usage policies.

• Maintain a secure environment by monitoring access and implementing safety

procedures and reporting any suspicious activity.

• Organize and promote community events and resident engagement activities to

foster a vibrant living atmosphere.

• Serve as a liaison between residents and property management, addressing

issues and relaying information effectively.

Requirements

• High school diploma or equivalent; additional education in hospitality or

customer service is a plus.

• Proven experience in a concierge, front desk, or customer service role,

preferably in a residential setting.

• Excellent verbal and written communication skills to interact professionally with

residents, guests, and colleagues.

• Strong organizational skills with the ability to multitask and prioritize in a fast-

paced environment.

• Proficient in using various computer software and office equipment, including

reservation systems and communication tools.

• A friendly and approachable demeanor with a strong commitment to resident

satisfaction and service excellence.

• Availability to work flexible hours, including weekends and holidays, as needed

to meet the needs of the residents.CONDOMINIUM CONCIERGE

Benefits

Washingtonian Concierge is committed to fostering a supportive and equitable work

environment for our employees. Their well-being is our foremost priority. We believe

that everyone deserves to be compensated fairly for their work, which is why we aim to

pay our team members above the minimum wage. By prioritizing competitive

compensation and actively supporting the health and happiness of our staff, we strive

to create a positive workplace culture that not only attracts top talent but also

encourages professional growth and fulfillment. Our dedication to our employees

reflects our core values and our belief that when our team thrives, so does our entire

company.

• Above minimum wage compensation
• 1.5 times regular hourly rate for overtime and holidays
• Paid time off – available to full time staff* (2 weeks)

Labor Day, Thanksgiving Day, Christmas Day. available to full time staff*

• Paid training
• Sick leave - available to full time staff* (5 days)
• Health insurance - available to full time staff*
• Appreciation & Performance Rewards & Incentives

*Full time staff are employees who have a set schedule that amounts to 40 hours a

week in that specific building.

If you are enthusiastic about hospitality, have strong problem-solving abilities, and

thrive in a dynamic setting, we encourage you to apply and be a part of our exceptional

team of professionals dedicated to creating a unique living experience for all residents.

Pay: $18.50 - $23.00 per hour

Work Location: In person