Front Desk Concierge

Front Desk Concierge

About the Role

Join a dental practice built on excellent patient care, strong teamwork, and a culture that supports every member of the team. This role is central to the patient experience, and thrives on collaboration with doctors and staff to deliver a consistently positive visit for every patient.

Responsibilities

• Greet and engage patients with warmth and professionalism

• Manage patient data and charting across multiple software systems

• Communicate with patients on status and appointments via phone, email, text, and in person

• Maintain accurate, confidential patient records including insurance and financial information

• Schedule appointments and answer patient questions about billing and preparation

• Maintain a clean, sterile, patient centered working environment

Qualifications

• 1+ years of medical or dental front desk experience

• Experience with medical or dental insurance verification

• Detail oriented and comfortable in a fast paced environment

• Punctual, professional, and confidential in all interactions

• Exceptional written and verbal communication skills

• Organized with strong knowledge of dentistry and dental terminology

What We Offer

• Competitive compensation

• Modern facilities and advanced technology

• Mentorship and career growth opportunities

• A diverse patient base and meaningful clinical work