Front Desk Concierge

Sunday 7am-3pm shift and floating when available and needed

Overview

We are seeking an energetic and professional Front Desk Concierge to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative processes. The ideal candidate will possess excellent communication skills, a friendly demeanor, and strong organizational abilities to create a positive first impression for visitors and clients alike. This paid position offers an engaging environment where your multitasking skills and attention to detail will shine.

Responsibilities

• Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and valued
• Answer multi-line phone systems promptly with professional phone etiquette, directing calls efficiently
• Manage front desk operations including scheduling appointments, handling mail, and maintaining visitor logs
• Provide administrative support such as data entry, word processing, proofreading, and document management using Microsoft Office tools
• Assist with office management tasks to ensure a well-organized reception area and smooth daily operations
• Support client communication efforts by responding to inquiries accurately and courteously
• Maintain a tidy, organized front desk environment while managing multiple responsibilities with effective time management

Requirements

• Bilingual proficiency is highly desirable to serve diverse client needs effectively
• Proven experience in office management or front desk roles with strong clerical and administrative skills
• Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with multi-line phone systems
• Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
• Demonstrated customer service experience with excellent phone reception skills and phone etiquette
• Previous office experience involving clerical duties such as typing, proofreading, and client communication
• Ability to handle multiple responsibilities simultaneously while maintaining professionalism and attention to detail
• Personal assistant or office support experience is a plus for this dynamic role

Pay: $17.00 - $19.00 per hour

Work Location: In person