Front Desk Concierge

Concord Station Community Development District is seeking a friendly, professional, and dependable Part-Time Front Desk Concierge to support daily clubhouse operations and provide excellent customer service to residents and guests.

The Concierge serves as a welcoming point of contact for the community, assists with general inquiries and administrative tasks, helps maintain a clean and organized clubhouse, and supports community events and activities.

The ideal candidate is dependable, communicates effectively, and is committed to creating a positive experience for residents and visitors.

Responsibilities

• Greet and assist residents and guests in a courteous and professional manner.
• Respond to general inquiries and provide information about clubhouse amenities and services.
• Assist with front-desk operations and administrative duties as directed by management.
• Support the preparation, setup, and coordination of community events and activities.
• Help maintain a clean, organized, and presentable clubhouse environment.
• Build positive relationships with residents, guests, vendors, and coworkers.
• Communicate resident concerns, requests, and operational issues to the appropriate supervisor.
• Follow District policies, procedures, and clubhouse operating guidelines.
• Maintain a professional appearance and conduct while representing Concord Station CDD.
• Perform other related duties as assigned.

Qualifications

• Strong customer service and communication skills.
• Friendly, professional, and approachable demeanor.
• Dependable, punctual, and organized.
• Ability to interact respectfully with residents, guests, vendors, and coworkers.
• Ability to follow instructions and established procedures.
• Willingness to assist with community events and general clubhouse operations.

Schedule

• Part-time position, up to 29 hours per week.
• Availability for rotating weekend shifts is required.
• Scheduling is based on clubhouse operating needs.
• Standard clubhouse operating hours:
• Monday–Thursday: 10:00 a.m.–7:00 p.m.
• Friday–Saturday: 10:00 a.m.–9:00 p.m.
• Sunday: 10:00 a.m.–6:00 p.m.
• Seasonal schedule adjustments may occur.

Reporting Structure

This position reports to the Clubhouse & Amenities Manager

Equal Employment Opportunity

Concord Station Community Development District provides equal employment opportunity in accordance with applicable federal and Florida law. Employment is at will, consistent with District policy and applicable law.

Pay: $15.50 per hour

Expected hours: 20.0 – 24.0 per week

Work Location: In person