Front Desk Concierge manager

Overview
Are you ready to be part of something fresh, fun, and transformative?

The Reset Room is not your average studio — we’re a wellness center for healing, sculpting, and total body + mind reset.

Are you passionate about wellness, organization, and creating exceptional client experiences? Join The Reset Room- Ramsey’s newest MLD Studio.

We specialize in lymphatic drainage massage, detoxing and sculpting.

We are seeking an experienced professional to be the heart and flow of our studio.

As our Front Desk concierge , you’ll be the first and lasting impression for every guest. You’ll lead front-of-house operations, keep things running smoothly, and ensure every client walks away feeling seen, supported, and aligned.

Responsibilities:

• Greet and check in all clients with warmth and professionalism
• Manage appointment bookings, cancellations, and waitlists using our scheduling software
• Coordinate daily schedules with massage therapists
• Handle phone/email inquiries and maintain timely communication with clients
• Process payments and manage retail sales
• Maintain a clean, calm, and welcoming environment in the studio lounge cd
• Assist with marketing tasks (social media replies, light content, event support)

You Are:

• Warm, kind, compassionate and wellness loving person
• A natural communicator with a positive attitude and professional presence
• Tech-savvy with scheduling and Mind and Body software (or willing to learn)
• Experienced in wellness, spa, or hospitality settings (preferred but not required )
• Passionate about wellness, healing, and helping others feel their best

Perks & Details:

• Studio discounts on services & retail
• Wellness-driven team and beautiful work environment
• Opportunity to grow with a fast-growing brand
• Flexible schedule (including weekends or evenings as needed)
• Competitive hourly rate based on experience

Job Types: Full-time, Part-time

Pay: $20.00 - $26.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person