Front Desk Coordinator / Administrative Assistant

NOW HIRING: Front Desk Coordinator / Administrative Assistant

Divine Spine at KC Salt Mine | Independence, MO

(NO CALLS or WALK INS)

Pay: $18–$22 per hour, based on experience and skill level
Schedule: Part-Time | 20–30 hours per week
Days: Tuesday–Saturday (Sundays and Mondays off)

Job Description

Divine Spine at KC Salt Mine is looking for a reliable, organized, motivated, and personable Front Desk Coordinator to join our growing chiropractic and wellness office in Independence, Missouri.

We are a multi-service wellness practice offering chiropractic care, massage therapy, salt therapy, and a variety of other wellness services.

We are looking for someone who is more than just a friendly face at the front desk. Our ideal candidate is a self-starter who takes initiative, stays productive without constant supervision, and genuinely enjoys helping people.

This position requires someone who can confidently multitask, prioritize responsibilities, follow directions, and recognize what needs to be done without always being asked.

Strong organizational skills, attention to detail, excellent customer service, and computer proficiency are essential.

We are a small team, so dependability, a positive attitude, and a willingness to pitch in wherever needed are extremely important.

Key Responsibilities

Front Desk & Customer Service

• Greet patients and guests warmly and professionally.
• Answer incoming calls with excellent phone etiquette.
• Schedule, confirm, and manage patient appointments.
• Respond to phone calls, emails, and text messages promptly.
• Check patients in and out, process payments, and maintain accurate records.
• Educate clients about our services, promotions, and wellness offerings.
• Help maintain a welcoming, professional, and organized office environment.

Administrative & Organizational Duties

• Manage multiple responsibilities while maintaining accuracy and attention to detail.
• Maintain and update spreadsheets, documents, and office records.
• Assist with daily office operations, administrative projects, and organizational tasks.
• Follow established procedures and complete assigned tasks efficiently.
• Recognize areas needing attention and proactively address them.
• Keep workspaces, supplies, and office materials organized.
• Assist with creating and updating forms, presentations, and marketing materials.

Marketing & Technology

• Assist with social media content creation, scheduling, and engagement.
• Help create promotional materials, flyers, and digital marketing content.
• Utilize AI tools to assist with administrative tasks, content creation, and office efficiency.
• Create and edit documents, spreadsheets, and PowerPoint presentations.
• Assist with email and text marketing campaigns.
• Help promote office services, specials, and upcoming events.

Required Skills & Qualifications

We are seeking someone who possesses the following qualities:

Reliability & Work Ethic

• Extremely dependable and punctual with a strong commitment to consistent attendance.
• Self-motivated and capable of working independently.
• Takes initiative and actively looks for productive tasks during slower periods.
• Follows directions carefully and completes tasks without repeated reminders.
• Takes ownership of responsibilities and follows through.
• Adapts easily to changing priorities in a busy office.
• Willing to learn, accept feedback, and improve.

Organization & Multitasking

• Exceptional organizational skills are a major plus!
• Ability to multitask while maintaining accuracy and professionalism.
• Strong attention to detail.
• Excellent time management and prioritization skills.
• Ability to keep track of multiple projects and responsibilities.

Computer & Technology Skills

Applicants should have working knowledge of:

• Microsoft Excel and Google Sheets
• Microsoft Word and Google Docs
• Microsoft PowerPoint
• AI tools such as ChatGPT or similar platforms
• Social media platforms, particularly Facebook and Instagram
• Basic digital marketing and content creation

Experience with Canva, appointment scheduling software, CRM systems, or GoHighLevel is a plus.

Customer Service & Communication

• Excellent verbal and written communication skills.
• Friendly, professional, and confident phone presence.
• Comfortable speaking with clients about services, pricing, and scheduling.
• Ability to handle challenging situations with patience and professionalism.
• Genuine interest in helping people and creating a positive customer experience.

Work Schedule

This is a part-time position averaging 20–30 hours per week, with a consistent Tuesday–Saturday schedule.

Day Scheduled Hours

Tuesday 11:00 AM – 6:00/6:15 PM

Wednesday 11:30 AM – 6:00/6:15 PM

Thursday 11:00 AM – 6:00/6:15 PM

Friday 11:30 AM – 5:00/5:15 PM

Saturday 11:00 AM – 3:00/3:15 PM

Sunday & Monday Closed

Hours may vary slightly based on office needs and weekly scheduling. Availability on Saturdays is required.

Compensation

Starting Pay: $18–$23 per hour

Compensation will be determined based on experience, technical abilities, organizational skills, and the ability to independently manage responsibilities.

We value employees who demonstrate initiative, reliability, efficiency, and a willingness to grow with our practice.

While we do not currently offer traditional health insurance benefits, we provide our team members with access to many of our in-office chiropractic and wellness services at complimentary or discounted employee rates.

Who Will Thrive in This Position?

You'll be a great fit if you:

• Enjoy staying busy and finding ways to be helpful.
• Don't need someone constantly telling you what to do next.
• Naturally notice when something needs to be cleaned, organized, updated, or completed.
• Are comfortable switching between answering phones, helping patients, managing schedules, and completing computer projects.
• Enjoy technology, learning new programs, and finding more efficient ways to accomplish tasks.
• Have a friendly personality but also understand the importance of productivity and professionalism.
• Take pride in doing your job well, even when no one is watching.

This is not a position for someone who prefers to sit and wait for the next assignment. We are looking for someone who enjoys taking initiative, staying organized, and contributing to the success of the entire team.

How to Apply

Please submit your resume through Indeed or email [email protected]

When applying, please include a brief response to the following question:

"When the phones are quiet, patients are checked in, and your immediate tasks are complete, how do you typically approach the rest of your workday?"

We look forward to finding the right person to join our team!

Pay: $18.00 - $23.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Opportunities for advancement
• Paid training

Work Location: In person