Front Desk Coordinator and Grooming Assistant

Job Overview

We are seeking a dynamic and friendly Front Desk Coordinator and Grooming Assistant to join our vibrant team! In this role, you will be the welcoming face of our facility, providing exceptional customer service while managing front desk operations with efficiency and professionalism. Your energetic approach will ensure a smooth flow of daily activities, support grooming services, and foster positive relationships with clients and team members alike. This paid position offers an exciting opportunity to develop your administrative and client communication skills in a lively, pet-focused environment.

Responsibilities

• Greet clients and visitors warmly, creating a positive first impression for everyone who walks through our doors
• Answer multi-line phone systems promptly, professionally, and courteously, directing calls as needed
• Manage appointment scheduling and calendar coordination for grooming services using Microsoft Office tools and specialized software
• Handle clerical tasks such as filing, data entry, proofreading documents, and maintaining accurate records
• Assist with grooming appointments by preparing animals, supporting grooming staff, and ensuring a clean workspace
• Provide excellent customer support by addressing client inquiries via phone or in person with patience and clarity
• Maintain organized front desk area, manage office supplies, and ensure all administrative tasks are completed efficiently

Experience

• Previous office management or administrative experience preferred, especially in pet care or customer service environments
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and general office software
• Excellent organizational skills with the ability to multitask effectively in a fast-paced setting
• Bilingual abilities are highly desirable to serve a diverse client base effectively
• Demonstrated experience in phone reception, multi-line phone systems, and phone etiquette required
• Proven ability to handle clerical duties such as typing, proofreading, filing, and calendar management accurately
• Exceptional interpersonal skills with a focus on client communication and customer support

Join us to be part of an energetic team dedicated to providing outstanding service while supporting the well-being of our furry clients! This role is perfect for someone eager to grow their administrative expertise in a lively environment that values enthusiasm and professionalism.

Pay: $17.00 - $21.00 per hour

Expected hours: 25.0 – 35.0 per week

Benefits:

• Flexible schedule

Work Location: In person