Front Desk Coordinator

We are looking for a Front Desk Coordinator who is organised, service-oriented, and detail-focused to manage front desk operations while providing administrative and coordination support to our Merchandising team. This role is ideal for someone who enjoys working with people, coordinating with suppliers, and keeping information and daily operations well organised.

Key Responsibilities

• Manage front desk operations, including welcoming visitors, handling calls, enquiries, and directing them to the appropriate departments.
• Provide general administrative support, including document preparation, filing, data entry, and communication handling.
• Support the Merchandising team in coordinating supplier orders, monitoring delivery schedules, and following up on product availability and quality issues.
• Maintain accurate product, pricing, inventory, supplier, and purchasing records.
• Assist with stock tracking, replenishment, reordering, and product rotation to support healthy inventory levels.
• Coordinate incoming and outgoing documents, parcels, and deliveries.
• Assist in tracking purchasing costs and maintaining accurate records of product expenses.
• Update and analyse sales, inventory, and merchandising reports to support business decisions.
• Liaise with internal teams and external suppliers to ensure smooth and timely coordination.
• Perform other administrative and coordination duties as assigned to support daily operations.

Requirements

• Diploma/Degree in Business Administration, Retail Management, Merchandising, Supply Chain, or a related field.
• 1–3 years of experience in front desk, administration, merchandising, purchasing, or coordination roles.
• Strong organisational and multitasking skills with excellent attention to detail.
• Good communication and interpersonal skills with confidence in dealing with suppliers and internal teams.
• Proficient in Microsoft Office, particularly Excel.
• Positive, responsible, and customer-oriented with a hands-on approach.
• Able to work independently and manage multiple tasks in a fast-paced environment.
• Experience in retail, FMCG, fashion, lifestyle, or related industries will be an advantage.