Front Desk Coordinator

Overview
We are seeking a dedicated Front Desk Coordinator to join our healthcare team. This role offers an exciting opportunity to work in a dynamic clinical environment, providing essential patient care and administrative support. The ideal candidate will possess a strong background in medical procedures, patient service, and administrative tasks, with experience including pain management and outpatient clinics. A thorough understanding of medical terminology, EHR systems, and patient intake processes is essential to ensure smooth clinic operations and exceptional patient experiences.

Responsibilities

• Greet patients warmly and efficiently manage check-in/check-out procedures at the front desk
• Schedule appointments and coordinate patient flow within the clinic or hospital setting
• Collect patient information, verify insurance details, and update electronic health records (EHR systems) accurately
• Measure vital signs such as blood pressure, pulse, temperature, and respiration rate
• Assist healthcare providers with patient intake, including documenting medical history and current symptoms
• Prepare patients for examinations or procedures by explaining processes and ensuring comfort
• Maintain confidentiality of patient information in compliance with HIPAA regulations
• Manage phone inquiries, refill requests, and follow-up appointments efficiently
• Ensure cleanliness and organization of examination rooms and medical equipment.

Collaborate with team members to deliver exceptional patient care

Experience

• Prior experience working in pain management, and outpatient clinics is highly desirable
• Knowledge of medical-surgical procedures, physiology, anatomy, and medical terminology is required
• Experience with EHR systems and ICD coding is essential for accurate documentation and billing
• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
• Ability to work well under pressure while maintaining attention to detail

This position offers a rewarding opportunity to contribute to quality patient care while developing your skills in a fast-paced healthcare setting. We seek motivated professionals committed to excellence in both clinical support and administrative functions.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person