Front Desk Coordinator

Job Overview

We are seeking an energetic and detail-oriented Front Desk Coordinator to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your proactive approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team.

Front Office & Insurance

• Greet patients and provide excellent customer service
• Answer phones and respond to patient inquiries
• Schedule, confirm, and coordinate appointments
• Verify insurance benefits and eligibility
• Submit and follow up on insurance claims
• Assist with billing, collections, and patient accounts
• Present treatment plans and explain financial options
• Maintain accurate electronic patient records
• Coordinate referrals and prior authorizations
• Assist with recalls and general office administration

Experience

• Dental office front-desk preferred
• Dental insurance and billing experience strongly preferred
• Dentrix experience preferred
• Excellent communication, organization, and customer-service skills
• Reliable, professional, and detail-oriented
• Comfortable multitasking and working as part of a team
• HIPAA and patient confidentiality awareness

This role is perfect for motivated individuals who thrive in organized settings and enjoy providing outstanding service. Join us to be part of a supportive team that values your skills and dedication.

Pay: From $25.00 per hour

Expected hours: 24.0 per week

Benefits:

• Dental insurance
• Paid time off
• Professional development assistance

Work Location: In person