Front Desk Coordinator

The Department of Public Safety at Pepperdine University maintains a hospitable and secure campus environment while respecting the rights and dignity of each individual, in line with the University’s Christian mission. The Front Desk Coordinator supports the efforts of the Department through scheduling, coordinating daily operations, and providing superior customer service to community members. The Front Desk Coordinator will also assist constituents with matters related to parking permits and reservations, managing the onboarding and offboarding logistics for DPS staff, and providing regular office maintenance.

Duties

• Provide superior reception services and support to all who seek assistance on the phone, online, or in-person.
• Oversee vehicle registration process, including requests for special passes and parking reservations.
• Maintain and organize the supplies and equipment that support departmental operations, such as signage ordered from Printing Services, refreshments, office and booth supplies, and departmental furnishings.
• Oversee and interact with front desk student workers.
• Maintain and share events in the departmental operational calendar.
• Assist with onboarding and off-boarding process for all new and departing DPS employees.
• Arrange maintenance needs for all departmental facilities and designated equipment.
• Responsible for the organization and tidiness of the office, hallways, briefing room, storage cabinets, and other shared spaces.
• Perform other duties as assigned.
• Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required:

• High school diploma.
• General office and administrative experience.
• Proficient in Google Suite
• Previous database system experience.
• Ability to multitask and manage heavy visitor and phone traffic.
• Ability to work in an environment with frequent interruptions.
• Ability to organize and prioritize changing workload.
• Strong interpersonal, oral, and written skills, including a pleasant disposition and an ability to communicate with diplomacy and tact in sensitive situations.
• Strong customer service and interpersonal skills.
• Strong organizational and time management skills.
• Strong attention to detail and critical thinking skills.
• Ability to maintain confidential information, exercise sound judgment, and work independently.

Preferred:

• Bachelor’s degree.
• Familiarity with Pepperdine University.

This is a Regular, Nonexempt, 40 hour per week position.

Expected Pay Range: $22.95 - $25.50 per hour

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law. Pepperdine is committed to providing a work environment free from all forms of unlawful discrimination and harassment. Engaging in unlawful discrimination or harassment will result in appropriate disciplinary action, up to and including dismissal from the University.

Pepperdine is religiously affiliated with the Churches of Christ. It is the purpose of Pepperdine to pursue the very highest employment and academic standards within a context that celebrates and extends the spiritual and ethical ideals of the Christian faith. While students, faculty, and staff represent many religious backgrounds, Pepperdine is permitted under applicable law and reserves the right to seek, hire, and promote persons who support the goals and mission of the institution, including the right to prefer co-religionists who support Pepperdine's Christian mission.

Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University’s reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Individuals will be required to disclose any criminal convictions on a designated form after receiving a conditional offer of employment; failure to disclose accurate information may result in withdrawal of the offer or termination of employment. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.