Front Desk Coordinator

Katie L. Lewis, P.C. Family Law is seeking an experienced Front Desk Coordinator to serve as the first point of contact for clients, guests, and callers. This full-time, in-office role requires a polished, dependable professional who can manage a busy front desk, handle incoming calls and emails, support the legal team, and create a calm, welcoming, and professional office experience.

Responsibilities

• Answer and direct incoming calls professionally and efficiently
• Greet clients, visitors, and vendors warmly and professionally
• Create a positive and reassuring first impression for everyone entering the office
• Maintain the front desk, lobby, reception area, and conference rooms so they are clean, organized, and fully stocked
• Receive, sort, and distribute incoming mail and deliveries accurately and promptly
• Provide administrative support to attorneys, paralegals, and legal assistants as needed
• Assist with organizing, scanning, filing, and maintaining client documents
• Help keep office operations running smoothly by noticing needs early and stepping in where needed
• Communicate clearly, calmly, and professionally with clients and team members
• Handle sensitive interactions with discretion, professionalism, and composure
• Protect confidentiality and maintain high standards of professionalism in all interactions

Qualifications

• Previous professional experience as a receptionist, front desk, administrative support, or other client-facing office role
• Experience handling incoming telephone calls and resolving challenging situations effectively and professionally
• Strong customer service, interpersonal communication, organization, and time management skills
• Ability to work independently, take initiative, and follow through without close supervision
• Strong attention to detail and commitment to accuracy
• Proficiency in Microsoft Office and general computer systems
• High school diploma, GED, or equivalent required
• Experience in a law firm or professional services environment preferred
• Ability to remain calm, professional, and solution-focused under pressure
• Demonstrated reliability, dependability, and willingness to support the team proactively

About the company

Why Join Us?

At Katie L. Lewis, P.C. Family Law, we are committed to helping clients navigate family law matters with compassion, strategy, and excellence. We are growing fast and investing in building an A-Team of professionals who care about making a difference.

• Positive & Supportive Work Culture – We value collaboration, respect, and teamwork.
• Professional Growth – We invest in our team’s continued education and skill development.
• Client Impact – Our work changes lives, and we take pride in doing it well.

If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you. Apply today and take the next step in your legal career with us!