Front Desk Coordinator

Job Overview:

We are a solo dentist privately owned dental office in Indialantic/ beachside. We are seeking a highly organized and experienced Front Desk Coordinator to join our dynamic team. As the first point of contact for patients, the Front Desk Coordinator plays a crucial role in ensuring a seamless and welcoming experience. The ideal candidate will possess exceptional communication skills, be familiar with dental receptionist duties, and have experience with administrative and clerical tasks. Proficiency in computerized systems and phone etiquette is also essential.

Duties:

• Manage the front desk and ensure a positive and efficient experience for patients.
• Greet patients, answer phone calls, and respond to emails in a professional and courteous manner.
• Maintain accurate records and perform data entry tasks using Dentrix and other computerized systems.
• Utilize dental receptionist skills to schedule appointments, manage patient flow, and coordinate patient care.
• Provide administrative support to the dental team, including filing, scanning, and preparing documents.
• Maintain the cleanliness and organization of the front desk area.
• Assist with phone systems and troubleshoot any technical issues that may arise.
• Knowledge of dental insurance is needed.
• Provide exceptional customer service and handle patient complaints in a professional and timely manner.
• Perform other administrative tasks as required by the dental team.

Experience:

• At least 2 years of experience in a front desk or administrative role.

• Prior experience in the dental industry or a related field is highly desirable.

• Proven experience with dental receptionist duties, including scheduling appointments and managing patient flow.

• Strong background in administrative and clerical tasks, including data entry and office management.

• Proficiency with computerized systems, including dentrix and other dental software.

• Familiarity with phone systems and the ability to troubleshoot technical issues.
  Skills:

• Excellent phone etiquette and communication skills.

• Strong administrative and clerical skills.

• Experience with computerized systems, including Dentrix

• Proficiency in dental receptionist duties and patient care.

• Knowledge of office management and the ability to maintain a clean and organized environment.

• Experience with phone systems and the ability to troubleshoot technical issues.

• Bilingual in English and Spanish is an asset.

Pay: From $21.00 per hour

Work Location: In person