LIGHTHOUSE DENTAL
Front Desk Coordinator
22 days ago
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Important information
Contract type:
Permanent
Salary:
$43,680 – $49,920 / year
Location:
Wilmington, NC, USA
Work mode:
Onsite
Published on:
5 October 2026
What they need
Lighthouse Dental is looking for a friendly, professional, and dependable Front Desk Receptionist to join our team! We are looking for someone who genuinely enjoys helping people and understands that the front desk is an important part of creating a positive patient experience. The ideal candidate is warm, organized, personable, and able to make patients feel comfortable from the moment they walk through our door.
What You'll Do
- Welcome patients with a friendly, professional attitude
- Answer phones, schedule appointments, and manage the daily schedule
- Check patients in and out and collect payments
- Verify insurance benefits and assist patients with financial questions
- Communicate with patients regarding appointments, treatment, and follow-up care
- Maintain accurate patient records and documentation
- Coordinate closely with doctors, hygienists, and clinical team members
- Help keep the front office organized and running smoothly
- Provide exceptional customer service to every patient
- Handle patient concerns with patience, professionalism, and compassion
What We're Looking For
- Previous dental or medical front office experience preferred
- Excellent communication and customer service skills
- Friendly, outgoing personality
- Strong organizational and multitasking abilities
- Dependable, punctual, and detail-oriented
- Comfortable working in a busy, team-oriented environment
- Professional appearance and positive attitude
- Ability to maintain patient confidentiality
- Experience with dental insurance and dental practice management software is a plus
The Right Person for Our Team We want someone who understands that dentistry is about more than teeth—it's about people. Our patients appreciate being greeted by name, having their questions answered, and knowing that the entire team genuinely cares about their experience. If you are someone who enjoys building relationships with patients, works well with a team, and takes pride in providing excellent service, we'd love to meet you!
Why Join Lighthouse Dental?
- Friendly, supportive team environment
- Patient-centered practice
- Opportunity to build lasting relationships with patients
- Professional and positive workplace
- Opportunity for growth and continued learning
- Competitive compensation and benefits based on experience
- Excellent benefits such as 401(k) with Employer match, 3 weeks PTO, monthly bonus opportunities, continuing education, Life/Work balance, 3 1/2 day work week, and more.
To Apply:
Please submit your resume and a brief introduction telling us why you would be a great addition to our team. You can email your resume to [email protected]
Pay: $21.00 - $24.00 per hour
Expected hours: 35.0 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
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