Front Desk Coordinator

Experienced Dental Front Office Coordinator – $27–$30/hour

Smile Envy | Manasquan, NJ

Smile Envy is a well-established, privately owned dental practice looking for an experienced, dependable Dental Front Office Coordinator to join our team.

We are looking for someone who is confident, organized, personable, and able to take ownership of the front office. This is an excellent opportunity for someone who enjoys working with patients, understands dental office operations, and can work independently in a professional, friendly environment.

What you’ll be responsible for:

• Greeting and communicating with patients in a warm, professional manner
• Answering phones and managing patient inquiries
• Scheduling, confirming, and coordinating appointments
• Checking patients in and out
• Collecting copays, deductibles, and patient balances
• Presenting treatment plans and financial arrangements
• Reviewing patient insurance breakdowns and identifying obvious discrepancies
• Following up on unscheduled treatment
• Following up on outstanding patient balances
• Managing cancellations and helping keep the schedule productive
• Preparing patient information and the schedule for upcoming clinical days
• Communicating issues to the doctors and following through until they are resolved
• Maintaining accurate and organized patient records
• Helping ensure the front office runs smoothly and efficiently

Our systems and support:

You will not be expected to figure everything out on your own. Our practice has established systems, outside support for certain insurance and administrative functions, and technology/AI tools that help streamline the front-office workload.

What we need from you is excellent execution, organization, follow-through, and patient communication.

The ideal candidate:

• Has previous dental front-office experience
• Understands basic dental terminology and insurance concepts
• Is comfortable discussing treatment and financial arrangements with patients
• Is highly organized and detail-oriented
• Can prioritize and manage multiple responsibilities
• Is comfortable working independently
• Takes initiative and notices what needs to be done
• Follows through without needing constant reminders
• Has excellent communication and customer-service skills
• Is dependable and professional
• Wants to be part of a stable, privately owned practice

What we offer:

• $27–$30/hour, depending on experience
• Stable, established private practice
• Supportive professional environment
• Modern systems and technology
• Clear responsibilities and expectations
• Opportunity for the right person to become an important part of our team

This position is NOT simply a “sit at the front desk and answer the phone” position. We are looking for someone who takes ownership of the patient experience and the day-to-day front-office workflow.

If you are an experienced dental front-office professional who is organized, proactive, and takes pride in doing things correctly, we would love to hear from you.

Please submit your resume along with a brief description of your dental front-office experience and the responsibilities you have handled independently.

Pay: $25.00 - $30.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person