Front Desk Coordinator

Michigan Center for Oral Surgery - Front Desk Coordinator

Office Address:

14600 PENNSYLVANIA RD, SOUTHGATE, MI 48195

Purpose: Responsible for greeting patients, checking them in and processing through their appointment.

Position Requirements:

• Greet and receive patients in a friendly and professional manner
• Ensure patient data is accurate and current by reviewing it with the patient
• Document information in patient records system
• Prepare appropriate information prior to patient appointments
• Use discretion with all private information in a medical setting
• Verify patient insurance
• Communicate with other departments as required regarding patient accounts/concerns/questions
• Answer phones and direct call traffic as required

Qualifications:

• Experience working in a medical or dental practice is preferred
• Excellent communication skills, professionalism and customer service ability.
• Highly collaborative
• Ability to process information quickly and accurately
• Willingness to learn new skills.
• Mature and dependable.
• Knowledge of computer software applications.

OMS360 is an Equal Opportunity Employer (EEO).

OUR CORE VALUES

• Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
• Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
• Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
• Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
• Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.