Front Desk Coordinator

About Us:

Situated in the heart of Midtown Manhattan, our private practice boasts two state-of-the-art fully-accredited operating rooms, four dedicated clinic/examination rooms, and two hybrid clinic/perioperative rooms. Specializing in aesthetic and cosmetic plastic surgery procedures, we prioritize patient care and safety above all else. We value reliability, competence, and collaborative teamwork, and our team embodies these principles as they work together seamlessly to provide exceptional surgical experiences in a supportive environment. We are also conveniently located just a few blocks away from Grand Central Station, Rockefeller Center, and Times Square—making it easily reachable by all major public transportation.

Position Overview:

We are seeking a dynamic and organized Front Desk Coordinator to join our team on a full-time basis (8:30AM-5:00PM). (This is an exclusively in-office position.) The successful candidate will be the first point of contact for our patients, providing a warm welcome and ensuring smooth and efficient operations at the front desk.

Responsibilities:

• Answer and manage incoming calls with professionalism and courtesy.
• Greet patients upon arrival and provide a welcoming atmosphere.
• Schedule and confirm patient appointments.
• Verify patient insurance coverage and benefits.
• Assist patients with completing necessary forms and documentation.
• Maintain and update patient records accurately.
• Handle patient inquiries and provide information about services and procedures.
• Coordinate with clinical staff to ensure timely patient flow and address any scheduling conflicts.
• Manage front desk inventory and supplies.
• Maintain a clean and organized reception area.

Qualifications:

• High school diploma or equivalent required; associate degree or higher preferred.
• Minimum of 2 years of experience in a medical office or healthcare setting.
• Experience with insurance verification and obtaining authorizations preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficient in using electronic medical records (EMR) and scheduling software.
• Ability to multitask and work efficiently in a fast-paced environment.
• Demonstrated reliability, competence, and a commitment to providing excellent patient service.
• Team-oriented with a cooperative attitude.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) retirement plan with company match and profit-sharing potential.
• Opportunities for professional development and advancement within the organization.

We encourage individuals of all backgrounds to apply. We are an equal opportunity employer and are committed to diversity in the workplace.

Thank you for considering a career with us. We look forward to reviewing your application!

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• Health insurance
• Vision insurance

Work Location: In person