Front Desk Coordinator

Overview

We are looking for a friendly, organized, and motivated Front Desk Coordinator to be the welcoming face of our practice. This position plays a key role in creating a positive experience for every patient while supporting the smooth day-to-day operations of our office.

Key Responsibilities

• Greet and check in patients
• Answer and direct phone calls
• Schedule appointments and manage patient flow
• Verify insurance and assist with billing
• Maintain accurate patient records
• Provide exceptional customer service
• Support optical and clinical team as needed

Skills

• Experience with multi-tasking and phone etiquette to handle high-volume calls effectively
• Strong organizational skills with the ability to prioritize tasks and manage time efficiently
• Excellent customer service skills with a friendly demeanor and clear communication abilities
• Ability to handle confidential information discreetly while maintaining professionalism in all interactions

Benefits:

• Dental insurance
• Employee discount
• Retirement plan
• Vision insurance

Work Location: In person