Front Desk Coordinator

Front Desk Coordinator

Company: Alliance Homecare VNA

Location: 400 West Cummings Park, Suite 3775, Woburn, MA 01801

Employment Type: Full-time, On-site

Compensation: $24 per hour

About Alliance Homecare VNA

Alliance Homecare VNA provides home healthcare services, including skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services. Our team is committed to supporting patients and families through quality, compassionate care.

About

Alliance Homecare VNA is seeking a professional, organized, and service-oriented Front Desk Administrative Coordinator to support our daily office operations in Woburn, Massachusetts.

This position serves as a primary point of contact for visitors, patients, families, healthcare professionals, and referral partners. The successful candidate will help maintain an organized and welcoming office while providing reliable administrative support to the home healthcare team.

This is a full-time, on-site position for a candidate with relevant administrative experience and strong communication and organizational skills.

Key Responsibilities

• Answer, screen, and direct incoming telephone calls and respond to general inquiries.
• Welcome visitors and provide courteous, professional assistance.
• Manage incoming and outgoing correspondence, emails, and office communications.
• Maintain accurate administrative records, files, and documentation.
• Support referral processing, appointment coordination, and scheduling activities.
• Perform data entry and assist with preparing reports, correspondence, and other office documents.
• Coordinate administrative information between clinical, scheduling, and office teams.
• Handle confidential patient, employee, and organizational information responsibly.
• Help maintain an organized, professional, and efficient office environment.
• Monitor routine office needs and assist with administrative tasks as assigned.

Qualifications

• Previous experience in reception, office administration, customer service, medical office administration, or a related role is required.
• Bachelor's degree or equivalent relevant education and experience.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office and common office software.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Professional and compassionate approach when interacting with patients, families, visitors, and colleagues.
• Ability to handle confidential information with discretion.
• Dependable, proactive, and comfortable working collaboratively in a healthcare office environment.

Previous experience in home healthcare or another healthcare setting is preferred.

Compensation and Benefits

Pay: $24 per hour

Benefits offered may include:

• Blue Cross Blue Shield health insurance, with 60% employer contribution toward the health insurance premium.
• Dental and vision coverage.
• Life and disability insurance.
• 401(k) retirement plan.
• Seven paid major holidays.
• Supportive team environment and opportunities for professional development.

Eligibility for benefits is subject to the applicable plan terms and employment requirements.

Work Location and Schedule

Alliance Homecare VNA

400 West Cummings Park, Suite 3775

Woburn, MA 01801

This is a full-time, on-site position based at the Woburn office. The selected candidate is expected to work from the office according to the agreed work schedule.

How to Apply

Interested candidates are invited to submit their most recent resume through LinkedIn.

Our recruitment team will review applications and contact candidates whose qualifications align with the requirements of this position.

• There is no application fee to apply for this opportunity.