Front Desk Coordinator (PSR)

Position Overview

Integrated Dermatology of K Street is seeking a high-energy, bubbly personality, patient-focused Front Desk/Processor to join our growing team. This role is essential in creating a welcoming, efficient, and organized experience for both patients and providers.

We are a busy dermatology practice with multiple providers, and we pride ourselves on delivering excellent care with professionalism and compassion.

Key Responsibilities

• Greet and check-in/check-out patients with professionalism and warmth
• Verify insurance, collect copays, and ensure accurate patient information
• Manage high-volume phone calls, scheduling, and appointment coordination
• Process referrals, authorizations, and patient documentation
• Maintain provider schedules and assist with patient flow throughout the day
• Communicate effectively with clinical staff to support daily operations
• Ensure front desk area remains organized, clean, and efficient

Schedule & Hours

• Full-time position
• Monday–Friday (no weekends)
• Typical hours based on clinic needs; must be flexible to support a busy practice

What We’re Looking For

• High-energy, positive personality with a passion for patient care
• Strong multitasking and organizational skills in a fast-paced environment
• Excellent communication and customer service skills, Fast learner
• Professional demeanor and team-oriented mindset
• Prior medical office or dermatology experience preferred
• Familiarity with EMR systems is a plus

Our Practice Environment

• Multi-provider dermatology office with a fast-paced daily schedule
• Supportive, team-oriented culture
• Focus on patient experience and operational excellence

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off (PTO) and holidays
• Opportunities for growth and advancement
• Supportive leadership and training environment

Why Join Us?

At Integrated Dermatology of K Street, you’ll be part of a team that values collaboration, positivity, and high-quality patient care. We’re looking for someone who brings great energy to the front desk and helps create an exceptional experience for every patient who walks through our doors.

Pay: From $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Medical office: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Washington, DC 20006 (Preferred)

Work Location: In person