Front desk/ Counter Coordinator (Workplace, Customer Service)

Job Responsibilities

• Deliver professional, courteous, and efficient front-desk and counter services to customers, visitors, and internal staff.
• Respond to enquiries and service requests promptly, ensuring a positive customer experience.
• Coordinate daily office operations and provide comprehensive administrative support, including filing, data entry, document scanning, record maintenance, and general office administration.
• Manage incoming mails, correspondence, couriers, and document distribution in a timely and organized manner.
• Maintain accurate records and ensure proper handling of company documents and information.
• Support cross-functional teams and assist with office coordination activities as required.
• Perform ad hoc assignments and administrative duties as delegated by the supervisor.
• Undertake any other duties assigned by management to support business operations.

Qualifications & Requirements

• Higher Diploma or above in Business Administration, Office Administration, or a related discipline.
• Minimum 1 year of relevant experience in office administration, customer service, reception, or counter operations, preferably within the insurance or financial services industry.
• Strong customer service mindset with excellent communication and interpersonal skills.
• Well-organized, detail-oriented, and capable of managing multiple tasks effectively.
• A proactive team player with a positive attitude and strong sense of responsibility.
• Good command of written and spoken English and Chinese (including Mandarin).

Preferred Attributes

• Professional and presentable with strong conversational etiquette.
• Ability to work independently and handle enquiries with tact and discretion.
• Adaptable and willing to take on a variety of administrative and operational responsibilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Application

Interested candidates, please send your detailed resume stating your current and expected salary (with the date of availability) to Talent Acquisition Team by clicking "APPLY NOW".

For other job openings, please visit CBRE’s career website for more details. https://careers.cbre.com/en\_US/careers

We are an equal opportunities employer.  All information provided by applicants will be treated in strict confidence and used exclusively for recruitment only.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.