Front Desk Dental Receptionist

Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and administrative support within a fast-paced dental environment. The ideal candidate will be responsible for managing front desk operations, ensuring patient satisfaction, and maintaining compliance with HIPAA regulations.

Duties

• Greet patients and visitors warmly, providing a welcoming atmosphere at the front desk.
• Manage incoming phone calls, schedule appointments, and confirm patient visits using phone systems effectively.
• Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and security of sensitive information.
• Assist with medical administrative support tasks including filing, data entry, and managing correspondence.
• Coordinate with medical staff to facilitate smooth patient flow and address any inquiries or concerns.
• Handle billing inquiries and insurance verification processes as needed.
• Maintain cleanliness and organization of the front desk area to create a professional environment.

Experience

• Previous experience as a Medical Receptionist or in a similar role within a medical office or dental clinic is required.
• Familiarity with electronic health record systems such as Eaglesoft.
• Strong understanding of HIPAA regulations and commitment to maintaining patient confidentiality.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Ability to multitask efficiently in a busy environment while maintaining attention to detail.
• Proficiency in using office equipment and phone systems relevant to front desk operations.

Join our team as a Front Desk Receptionist where you will play a crucial role in delivering exceptional service to our patients while supporting the overall operations of our practice!

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Ability to Relocate:

• Stroudsburg, PA 18360: Relocate before starting work (Required)

Work Location: In person