Front Desk Dental Representative

Be the welcoming face of a mission that matters!

Dental Health Works is a nonprofit dental office dedicated to improving access to quality oral healthcare for residents of Cheshire County. For 24 years, we have been helping our community smile through compassionate, affordable, patient-centered dental care.

We are looking for a friendly, organized, and dependable Front Desk Dental Administrative Assistant to join our team. If you enjoy helping people, keeping things organized, and working in a collaborative environment where your contributions make a difference, we would love to hear from you!

What You'll Do

• Welcome patients and provide a friendly, professional first impression.
• Schedule appointments and coordinate patient flow.
• Answer phones, respond to patient questions, and manage daily communications.
• Verify insurance information and assist with patient billing and payments.
• Support insurance claims, account follow-up, and administrative recordkeeping.
• Help patients navigate their dental care with compassion and professionalism.
• Work closely with our dental and administrative teams to keep the office running smoothly.

What We're Looking For

• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Dependability, professionalism, and a positive, team-oriented attitude.
• Comfort using computers and learning office software.
• The ability to multitask while maintaining a calm, welcoming demeanor.
• Dental front desk or medical office experience preferred, but we welcome candidates with transferable administrative and customer service experience.

Why Join Dental Health Works?

• Meaningful work that makes a difference in our community.
• A nonprofit environment focused on patient care—not sales pressure.
• Paid vacation and holidays.
• Health insurance and 401(k) benefits.
• A collaborative team environment.
• The opportunity to grow your skills and contribute to an organization with a long-standing community mission.

Ready to make a difference, one patient at a time?

We invite you to apply and become part of a team that puts our community and patients first!

To apply: Please submit your resume.

Dental Health Works is an equal opportunity employer.

Expected hours: 36.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person