Front Desk- Diagnostic Imaging Registration

Job Overview
Join our dynamic healthcare team as a Front Desk - Diagnostic Imaging Registration specialist! In this vital role, you will be the first point of contact for patients scheduling diagnostic imaging procedures, ensuring a smooth and welcoming experience. Your energetic and detail-oriented approach will facilitate efficient registration, accurate data entry, payment collection, and seamless coordination with clinical staff. This position offers an exciting opportunity to combine exceptional customer service skills with comprehensive medical administrative support, contributing directly to patient care and operational excellence.

Responsibilities

• Greet patients warmly upon arrival, verifying appointment details and collecting necessary documentation
• Register patients accurately within Electronic Health Record (EHR) systems
• Review and update patient information, ensuring compliance with HIPAA and clinical confidentiality policies
• Schedule diagnostic imaging appointments using medical office management software and coordinate with radiology departments
• Collect and process medical collections, insurance information, and co-payments efficiently
• Verify insurance coverage, including Medicare and health insurance plans, ensuring proper billing and coding (CPT, ICD-9, ICD-10)
• Review documentation for completeness and accuracy; assist with medical records management and filing
• Provide exceptional patient service via phone communication, demonstrating strong phone etiquette and professionalism
• Maintain detailed logs of registration activities, appointment schedules, and patient interactions
• Support clinical staff by managing electronic health records (EHR) systems such as Meditech or Epic with proficiency in computer skills and office technology

Experience

• Prior experience in a medical office setting or healthcare environment preferred; clinic experience is highly valued
• Knowledge of medical terminology, health information management, and medical billing practices
• Familiarity with EMR/EHR systems including MedInformatix-preffered
• Strong understanding of health insurance policies, Medicare procedures, CPT coding, ICD coding (ICD-9 & ICD-10), and HIPAA regulations
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Demonstrated clerical experience involving data entry, filing, 10-key typing, and administrative support in a healthcare setting
• Excellent customer service skills combined with professional phone etiquette and communication abilities
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail

Join us in delivering outstanding patient care through efficient registration processes! This paid position offers an engaging work environment where your organizational skills and healthcare knowledge make a meaningful difference every day.

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience:

• imaging registration: 2 years (Preferred)

Work Location: In person