Front Desk/ Enrollment Coordinator

Front Desk & Enrollment Coordinator
Twinkle Star Dance Academy | Frisco, TX

Twinkle Star Dance Academy is hiring two part-time Front Desk & Enrollment Coordinators! We’re looking for friendly, upbeat people who enjoy connecting with families and helping children get started in dance.

This role combines customer service, office administration, and enrollment sales. Our ideal candidate is personable, learns quickly, communicates clearly, and can confidently guide interested families from their first inquiry to registration.

Responsibilities

• Welcome dancers and parents and create a positive studio experience.
• Answer calls, texts, and emails promptly and professionally.
• Explain class options, schedules, tuition, and studio policies.
• Schedule trial classes and follow up with prospective families.
• Build relationships with parents, address questions, and close enrollments.
• Assist with registration, payments, and account questions.
• Maintain accurate records of inquiries and follow-up activity.
• Keep the front desk organized and support daily studio operations.
• Communicate with teachers and leadership about family needs.

Qualifications

• A warm, outgoing personality and enjoyment of working with children and families.
• Strong verbal and written communication skills.
• Confidence with sales conversations, follow-up, and asking families to enroll.
• Good organization, attention to detail, and time management.
• Comfort using computers and learning new software.
• Ability to learn quickly, take initiative, and work independently.
• Dependable attendance and punctuality.

Customer service, sales, front desk, or administrative experience is preferred. A love of dance is a plus; dance experience is not required.

Hours and Availability

Approximately 10–15 hours per week per person, depending on assigned shifts. We plan to share coverage between two employees. You do not need to be available every day.

Our current class schedule is:

• Monday: 4:15–7:15 PM
• Tuesday: 3:30–6:15 PM
• Wednesday: 4:30–5:15 PM and 6:00–6:45 PM
• Thursday: 9:30–11:30 AM and 4:00–7:30 PM
• Friday: 4:30–6:00 PM
• Saturday: 9:00–11:30 AM, 1:30–2:15 PM, and 3:00–4:15 PM
• Sunday: 9:30 AM–12:00 PM

Front desk shifts may include time before and after classes for opening, closing, and follow-up. Final schedules will be discussed during the interview.

Job Type: Part-time
Work Location: In person in Frisco, TX

How to Apply

Please submit your résumé, your specific weekday and weekend availability, and your earliest available start date. Include a brief introduction describing your customer service or sales experience.

Apply through Indeed or email [email protected].

Pay: $15.00 - $18.00 per hour

Expected hours: 10.0 – 15.0 per week

Work Location: In person