Front Desk Escrow Assistant

Position Summary:
At Continental Title Company we believe in building careers, not just filling roles. Our Front Desk Escrow Assistant is the face and first impression for guests in-person and over-the-phone. We’re looking for someone who is not only friendly and organized but also motivated to grow within our company. This role is perfect for someone with a customer-first mindset and strong communication skills.

Key Responsibilities:

• Greet and assist guests with a positive and professional attitude
• Manage phone calls, emails, and appointment scheduling
• Manage guest check-in procedures efficiently and with attention to detail
• Keep lobby and closing rooms clean, organized, and welcoming
• Review contracts and accurately input information into software systems
• Support various departments as needed and be a reliable team player
• Order supplies and maintain inventory
• Perform other duties as assigned

What We're Looking For:

• Friendly, reliable, and professional demeanor
• Strong organizational and time management skills in a fast-paced environment
• Comfortable using computers and standard office software
• Excellent communication and interpersonal skills
• Ability to maintain regular attendance and punctuality.
• Capable of working independently with excellent judgment
• High school diploma or equivalent required
• Prior customer service or front desk experience is a plus—but not required

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• We are looking for candidates who hold a job for more than 1 year minimum. Please only apply if you have good tenure or valid reasons for short tenure.

Experience:

• Customer service: 1 year (Required)
• Administrative: 1 year (Preferred)

Work Location: In person