Front Desk Executive And Receptionist

Job Description Front Desk Executive | Facility Management

Designation: Front Desk Executive
Department: Facility Management / Administration
Location: Pimpri-Chinchwad, Pune
Experience: 0-1 Year
Qualification: Graduate in any discipline

Employment Type: Full-time

Role Summary

We are looking for a Front Office Executive to manage front-desk operations at a facility and provide professional support to employees, visitors, clients, vendors, and the facility management team.

Key Responsibilities

• Manage the front desk and reception area professionally.
• Welcome and guide visitors, clients, employees, and vendors.
• Handle incoming and outgoing calls and redirect calls to the concerned person.
• Maintain visitor, vendor, courier, and service records.
• Coordinate with security, housekeeping, maintenance, and other facility teams.
• Handle vendor coordination and follow up for scheduled services.
• Coordinate visitor appointments and meeting room requirements.
• Maintain records of facility-related activities and documents.
• Receive and coordinate incoming courier and dispatch activities.
• Raise service requests and follow up with the concerned team/vendor.
• Support day-to-day facility administration activities.
• Monitor cleanliness and basic upkeep of the reception/front-office area.
• Escalate complaints, service issues, or emergencies to the reporting manager.
• Assist in maintaining attendance/visitor data and basic MIS reports.
• Support the Facility Manager/Admin team in routine operational activities.
• Ensure professional communication and customer service at all times.

Required Skills

• Good English, Hindi and Marathi communication skills.
• Basic knowledge of MS Excel, Word and Email.
• Good interpersonal and customer-handling skills.
• Vendor and visitor coordination skills.
• Good documentation and record-keeping ability.
• Pleasant personality and professional attitude.
• Ability to coordinate with multiple teams.
• Good time management and problem-solving skills.

Educational Qualification

• Graduate in any discipline.
• BBA, B.Com, BA, B.Sc. or equivalent qualification preferred.
• Freshers can apply.

Candidate Profile

• 0-1 year experience in Front Office, Facility Management, Administration, Reception, Customer Service, or Vendor Coordination.
• Candidates with good communication and basic computer skills will be preferred.
• Should be comfortable working in a facility management.