Front Desk Executive And Receptionist

Role & responsibilities

1. Office Maintenance & Upkeep:

1. Ensure the good maintenance and upkeep of the corporate office, including handling repair and maintenance needs as they arise.
2. Oversee office cleaning, and upkeep of office furniture, plants, washrooms, pantry, and supplies.
3. Coordinate with building authorities to address facility-related issues and support managing employee engagement events.

2. Travel Desk Management:

1. Oversee ticket booking (Air and Train, both Domestic & International) and hotel bookings for the Head Office(HO) and Branch Offices.
2. Ensure bookings are made at optimal costs, with timely and accurate record-keeping.

3. Local Travel Arrangements:

1. Arrange and book local travel (e.g., taxis) for employees, ensuring cost-efficiency and maintaining accurate records.

4. Courier Management:

1. Manage both incoming and outgoing international and domestic courier services.
2. Maintain accurate records and forward docket details to relevant individuals.

5. Vendor Management:

1. Handle new vendor creation and prepare purchase/work orders with accuracy and timeliness.
2. Oversee all vendor payments, including utilities, telephones, mobiles, travel, hotel expenses, etc.

6. Employee Essentials:

1. Coordinate the preparation of ID cards, visiting cards, lanyards, and cardholders for employees.
2. Update and distribute the company telephone directory accurately and promptly.

7. Petty Cash & Attendance:

1. Manage petty cash for office needs.
2. Coordinate attendance and salary release processes for contract-based peons in collaboration with the vendor.

8. International Roaming Activation:

1. Manage the activation of international roaming for employees traveling overseas.

9. Administrative Data Management:

1. Collect and organize administrative data from branch offices.

b. Prepare and submit inputs for the Business Review Meetings (BRM).

10. Procurement of Office Supplies:

1. Purchase office stationery, housekeeping, and pantry items cost-effectively.
2. Maintain accurate records of all purchases.

11. Visitor & Conference Room Management:

1. Welcome guests and visitors and arrange conference room bookings with necessary amenities as required.

12. Communication Management:

1. Manage incoming and outgoing calls, directing them to the concerned individuals.

Preferred candidate profile

• Proven experience in an administrative or office management role and Front Desk.
• Strong organizational and multitasking abilities.
• Good communication skills (English and Hindi written and verbal) and attention to detail.
• Ability to handle confidential information with discretion.
• Proficiency in office software (e.g., MS Office).