HopUp India
Front Desk Executive
1 month ago
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Important information
Contract type:
Permanent
Location:
Rajasthan, India
Work mode:
Onsite
Published on:
24 September 2026
What they need
Position: Front Desk Executive
Location: Jaipur
Company: HOPUP India
About the Role
We are looking for an energetic and customer-focused Front Desk Executive to create a welcoming and enjoyable experience for our guests at HOPUP.
Key Responsibilities
- Welcome and assist guests throughout their visit.
- Handle customer queries, feedback, and basic complaints.
- Explain games, packages, offers, and facilities to guests.
- Manage bookings, entries, billing, and POS transactions.
- Promote offers and upselling opportunities.
- Coordinate with the operations team for smooth guest service.
- Maintain professional grooming and high customer-service standards.
Requirements
- Graduate preferred.
- 1–2 years of experience in customer service, hospitality, retail, or a similar role.
- Good communication and interpersonal skills.
- Confident, presentable, and customer-oriented.
- Comfortable working in shifts, including weekends and holidays.
Pay: ₹18,000.00 - ₹21,000.00 per month
Work Location: In person
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