Front Desk Executive

Front Desk Executive – DTDC

Location: Fatehgunj, Vadodara

Job Type: Full-Time/Part time Job

Responsibilities -

• Handle the front desk and customer counter throughout the day.
• Attend customers and assist them with courier booking and shipment requirements.
• Enter shipment details accurately into the DTDC system.
• Prepare and generate courier bills/invoices for customers.
• Accept and verify parcels before booking and ensure proper packaging/documentation.
• Handle customer queries regarding booking, charges, delivery and shipment status.
• Good communication and customer-handling skills.
• Basic computer knowledge and ability to learn the DTDC booking system.
• Basic knowledge of MS Excel will be preferred.
• Good calculation and billing skills.
• Key Expectations The person should be able to independently manage the front desk, customer bookings, billing and daily load generation while maintaining accurate records and providing good customer service. Salary: Based on experience and interview.

Pay: ₹10,169.82 - ₹20,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time

Work Location: In person